Postage and packaging - delivered to your door

We now offer on a continuous basis FREE shipping to New Zealand and Australian addresses on orders over NZ$20 in value. This is part of yet another initiative by LightsOn to market superb New Zealand made lighting products to an enthusiastic audience.

For our North American, European, and Asian customers we continue to offer great postage/packaging value by only charging our actual postage/packaging costs.

At www.LightsOn.co.nz we are proud to offer a fast, efficient and hassle-free delivery service. Choose which items you want to buy and decide where you'd like them sent, and we'll take care of everything, making sure your items are carefully packaged and arrive quickly.

LightsOn uses the New Zealand Post parcel delivery service to get your order delivered to you quickly and safely. New Zealand Post is internationally recognised as providing one of the most efficient and inexpensive postal services in the world.

Our postage and packaging costs are charged using continuous weight pricing. This means you will only pay for the actual weight of the goods you order.

The cost of freighting goods to your address is automatically calculated on the shopping cart page. You can view the cost of postage and packaging for your order at anytime by going to the shopping cart summary page.

Within New Zealand
Your order will be shipped to you using the New Zealand Post ParcelPost service. Typical delivery times are;

Within the Auckland area:  3 - 4 days (Free shipping)
Within the North Island:  3 - 5 days (Free shipping)
South Island:  4 - 6 days (Free shipping)


International
Deliveries to overseas addresses will use the New Zealand Post International Air delivery service. Typical delivery times are;

Australia:  5 - 9 days (Free shipping)
United Kingdom:  6 - 13 days
United States:  6 - 13 days
Canada:  6 - 13 days
Europe:  6 - 13 days

International Track and Trace
Our Track & Trace service tracks the status of each box sent from our LightsOn warehouse in Auckland, New Zealand, to your overseas delivery address. Once your order is processed and ready for shipping you will be emailed your Trace and Track number(s).

If you have additional queries about the progress of your package you can contact us at LightsOn, or check directly on the Track and Trace page of the NZPost website.

How we track your parcel;
1. Package scanned by courier on collection from LightsOn warehouse
2. Package arrives at NZ Post depot in Auckland, NZ
3. Package scanned into the container
4. Package sent on its way
5. Package scanned on arrival at its destination city depot
6. Package scanned by courier at the time of delivery to your address

Import Duties

Please notice that our international shipping charges do not include import duties or taxes that may be due upon entry into the destination country. If the destination country imposes import duties and/or taxes, the customer is responsible for their payment. Import duties and taxes vary depending on the country. Please check with your local Customs Authorities for any import duties that may apply.